At Digitalprintxr.com, we strive to provide high-quality digital marketing and creative services. This Refund and Returns Policy outlines the conditions under which refunds or returns may be considered.
By purchasing or using our services, you agree to the terms outlined below.
Nature of Services
All services provided by Digitalprintxr.com are digital and non-tangible, including but not limited to:
- E-Commerce Marketing
- Pay-Per-Click (PPC) Advertising
- Meta Ads
- Social Media Marketing
- Website Design & Development
- Video Marketing & Short-Form Content
Due to the nature of digital services, returns are not applicable once the service has been initiated or delivered.
Refund Eligibility
Refunds may be considered only under the following conditions:
- The service has not yet started
- Payment was made in error or duplicated
- A written refund request is submitted within a reasonable timeframe
Once a project, campaign, or service has commenced, no refunds will be issued.
Additional Refund Assurance
We offer a 7-day satisfaction guarantee. If you are not satisfied with our services within 7 days of purchase and the service has not been substantially executed, you may request a refund. Eligible refunds will be processed within 7 business days after approval.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Services that have already been started or completed
- Advertising spend paid directly to third-party platforms (e.g., Meta, Google)
- Dissatisfaction due to results, performance, or expectations not guaranteed
- Delays caused by missing information, approvals, or content from the client
- Change of mind after service activation
Advertising & Third-Party Costs
All advertising budgets paid to third-party platforms are non-refundable and subject to the policies of those platforms. Digitalprintxr.com is not responsible for refunds related to third-party services.
Project-Based & Monthly Services
- Project-based services (such as website design or video production) are non-refundable once work has begun.
- Monthly or recurring services may be canceled before the next billing cycle, but charges already paid are non-refundable.
Requesting a Refund
To request a refund, please contact us through Digitalprintxr.com with:
- Your name
- Service purchased
- Payment details
- Reason for the refund request
All refund requests are reviewed on a case-by-case basis. Approval of a refund is at the sole discretion of Digitalprintxr.com
Processing of Refunds
If approved, refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.
Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Continued use of our services indicates acceptance of any changes.
Contact Us
If you have any questions regarding this Refund and Returns Policy, please contact us through Digitalprintxr.com